Privacy Policy
JH Cloud Solutions
Effective Date: 17th February 2025
1. Introduction
JH Cloud Solutions (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
Personal Identifiable Information (PII): Name, email address, phone number, business details.
Technical Data: IP address, browser type, and usage data through cookies and analytics.
Service-Related Data: Information regarding the IT support and services we provide to you.
3. How We Use Your Data
We use your data for the following purposes:
To provide IT outsourcing, virtual IT support, cybersecurity, migration, and website development services.
To respond to your enquiries and provide customer support.
To improve our website and services through analytics.
To comply with legal obligations.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
Consent: When you provide us with your information voluntarily (e.g., contact forms).
Contractual Obligation: When processing is necessary to deliver our services.
Legitimate Interest: For business improvements, security measures, and fraud prevention.
Legal Obligation: When required to comply with the law.
5. Data Sharing & Third Parties
We may share your data with trusted third parties, including:
Service providers assisting with IT support, security, and analytics.
Regulatory authorities if required by law.
Payment processors (if applicable) to handle transactions securely.
We do not sell or rent your personal data.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Under UK GDPR, you have the following rights:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Objection: Object to data processing in certain circumstances.
Data Portability: Request transfer of your data to another service provider.
To exercise your rights, please contact us at info@jhcloudsolutions.co.uk.
8. Security Measures
We implement appropriate security measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
JH Cloud Solutions
Email: info@jhcloudsolutions.co.uk
Tel: 0330 133 0885
This Privacy Policy was last updated on 17th February 2025.